FAQ

1. What are the shipping costs?
We are happy to offer free shipping on all orders, no matter the size or destination!

2. How long will it take for my order to arrive?
Delivery typically takes between 3 to 10 business days. You will receive a tracking number as soon as your order is shipped.

3. Do you offer expedited shipping?
Currently, we do not offer expedited shipping options.

4. What is your return policy?
You can return any product within 14 days of receiving it, as long as it is unused and in its original packaging. Please note that return shipping costs are the responsibility of the customer.

5. Can all products be returned?
Yes, we accept returns for all products, as long as they meet the conditions of being unused and in their original packaging.

6. Can I cancel or modify my order?
If your order has already been shipped, we are unable to cancel or modify it. Please double-check your order details before completing your purchase.

7. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the "Track Order" feature on our website.

8. How can I contact customer support?
We are here to help! You can reach us via live chat or send us an email, and we will get back to you as soon as possible.

9. Do you offer discounts or promotions?
Yes! We regularly offer discounts and special promotions. To stay updated, make sure to sign up for our email newsletter. All promotions will be communicated via email.

10. How will I know about new promotions or offers?
New offers and promotions will be sent directly to your inbox. Be sure to check your emails to stay informed about the latest deals!